Welcome to OkG! OkG ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
### Personal Information
When you register with us and use the App, you may provide us with:
- **Contact Information:** such as your name, email address, phone number.
- **Profile Information:** such as your profile picture, gender, and preferences.
- **Payment Information:** such as credit card details, which are processed by our payment processor.
### Usage Data
We collect information about your interactions with the App, including:
- Location Information: GPS coordinates when you book a ride.
- Device Information: such as your device's IP address, operating system, and browser type.
- Log Information: such as the duration of your visits and the pages you view.
- Background Location Information [Driver App]: Background Location access needed only for driver app, whenever driver is on duty. This is for the route for the delivery or ride for the driver.
- Overlay App [Driver App]: Overlay App to be turned on for the driver so that the driver can receive ride or delivery request from the end user or customer.
## How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Process transactions and send you related information.
- Personalize and enhance your experience with the App.
- Communicate with you about updates, promotions, and other news.
- Monitor and analyze usage and trends to improve our App.
- Prevent fraudulent activities and ensure the safety of our users.
## Sharing Your Information
We may share your information with:
- **Service Providers:** Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
- **Business Transfers:** If we are involved in a merger, acquisition, or sale of all or a portion of our assets.
- **Legal Requirements:** If required by law or to protect the rights, property, or safety of OkG, our users, or others.
## Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
## Your Choices
You can:
- **Update Your Information:** Access and update your personal information through your account settings.
- **Opt-Out of Communications:** Unsubscribe from promotional emails by following the instructions in those emails.
- **Delete Your Account:** Request the deletion of your account by contacting us at happyjourneypvtltd@gmail.com
## Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
## Contact Us
If you have any questions about this Privacy Policy, please contact us at: - Email: happyjourneypvtltd@gmail.com
- Phone: +91 8527407481
- Address: REO HAPPY JOURNEY PVT. LTD., Mohanpur Road, Samastipur, Bihar, India, 848101